Havering & Romford
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We would like to introduce you to Kelly, care coordinator for Radfield Home Care Havering and Romford. Kelly is responsible for liaising with clients, families and professionals to manage care needs and staff deployment and supporting the registered manager with the safe running of the office.
In February 2018 Kelly joined Radfield as an experienced Care Professional and delivered on-call visits, gaining valuable first-hand experience of how Radfield supports its clients. Kelly’s care sector experience has fully prepared her for the care coordinator role as she explains,
“I have worked in the care sector for many years, initially working as a carer and then as a care coordinator for another home care company. The various roles that I have had in the sector mean that I understand our clients needs and I can ensure they are supported in the best way possible. Having also been a care professional, I know the role and can help support carers when they are working with clients. I also understand that clients want to be active in the community and where possible I promote this to clients and their families.”
Kelly is always supporting others at Radfield and outside of work:
“In addition to working at Radfield I volunteer at my friends activity club, Forget Me Not. The activity club not only supports people with Dementia to have fun and socialise but provides essential respite for their families.”