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A team which ‘makes a difference to people’s lives’ has won the Customer Care award at the Rutland and Stamford Mercury Business Awards 2023.
No stranger to the awards, Radfield Home Care Stamford, Peterborough & Rutland was named Best New Start-Up in 2020, although this year’s dazzling ceremony was a lot different to when James received the award in a car park during the pandemic. Rose Krezwell, Field Care Supervisor, also won the Employee of the Year Award in 2021.
Committed to delivering outstanding home care to people in local communities, Radfield Home Care Stamford, Peterborough & Rutland was also named a Top 20 local home care provider by review aggregator, Homecare.co.uk. Based on client and family feedback, the care provider holds an incredible score of 9.9/10 and is rated as Outstanding by the CQC.
Presenting the Customer Care award category, judge Richard Olsen of Pegasus Funding said:
“Our winner has proved to us that the customer really is at the very core of everything they do.
“They are truly a great business providing a personal, tailored service to each of their customers.
“The list of their achievements over the last 12 months is lengthy and impressive.”
James Beech, Owner and Director of Radfield Home Care Stamford, Peterborough & Rutland said:
“We are honoured and delighted to get this amazing award.
“When we started Radfield Home Care four years ago we set out to put customer service at the heart of everything we do.
“We have an amazing team and this award really is vindication of the great work that they do for their clients, day in and day out. We want to continue to grow our business so that we can help to make getting older a more enjoyable experience for even more people.”
If you or a loved one would like to speak about care and what it can mean for you and retaining your independence, please reach out to our friendly team, contactable here.
For anyone considering a career in care, we offer exceptional support for our Care Professionals, including paid travel time. Click here to view our vacancies.
Get in touch with your local Radfield Home Care office today and find out more about the support we offer and the difference we can make.