Diana Gocan

We would like to introduce you to Diana, care manager for Radfield Home Care Wycombe, Beaconsfield & South Bucks. Diana is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. She is the key point of contact for carers, clients and their families and promotes individual’s well being at all times.

Diana’s valuable experience, gained from a wide range of care sector positions, means she is ideally suited to the role. Diana details her professional journey to Radfield:

“I started working in care in February 2016 when I arrived in England. I worked for several domiciliary care companies before joining a care home in 2018. I began as a Care Assistant, but was quickly promoted to the positions of Medication Technician and Senior Care Assistant (Lead). During my time at the care home, I completed a 6-week Leadership Program, which I passed with Merit. At the same time, I also worked as a Care Assistant in complex care, where the focus was on clinical aspects like tracheostomy, peg feeding, and cough assist.

I have always been eager to develop my skills and grow in my career. So, in 2020, I applied for a supervisor position in a domiciliary care company and was successful. After just four months, I was offered the position of Registered Care Manager for the same company, where I stayed for another year. Following that, I held a Care Manager position for another domiciliary care company for two years, where I worked closely with NHS Mental Health.”

An instinctively caring person, Diana is passionate about delivering excellence in care, as she explains:

“Working for different companies allowed me to see different styles of working and a lot of different situations which helped me to have a large knowledge base. I really enjoy helping people. Seeing someone smile because of something I did is one of the most rewarding feelings I can experience. I always follow my heart and never do anything I don’t like. I am a person who values honesty and integrity, and I am committed to fighting for what is right. I strongly believe that our clients deserve the best care and should be treated with the utmost respect. When it comes to my work, I always put my heart and soul into everything I do. Drawing upon my experience, I am able to assist and guide my colleagues as they develop their skills and abilities, to ensure that we as a team are providing the highest quality service possible for our clients.”